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New Unified Portal of EPFO was launched on 28 Dec 2016. It gives the facility to change mobile number in UAN online without going through UAN Helpdesk. This article talks about how to Change Mobile Number in UAN online if you have forgotten your password and your mobile number has changed without going through UAN Helpdesk.  

Steps to Change Mobile Number in UAN if forgotten Password

  • Go to UAN website of EPF at UAN  New Website
  • Click on Forgot Password.
  • Enter your  UAN number and Captcha. Click on Verify.
  • The mobile number mapped to your UAN will be shown. If you want to change the mobile Number you can click on No.
  • You will see the screen asking for your Name, Date of Birth, Gender. Click on Verify.If you get an error such as Details not matching, check with your employer as to which Aadhaar Number or PAN number is linked with your UAN.
  • Validate your details against Aadhaar or PAN. Click on Verify near the Document number. If you get Details not matching error, check with your employer as to which Aadhaar Number or PAN number is linked with your UAN.
  • If you see Details Validated then you can enter a new mobile number. Click on Get OTP.
  • Once you enter OTP sent to your new mobile number, you will enter your new password twice.
  • You will see Password changed successfully message. You can click on Login to log with your new password.

Steps to Change Mobile Number in UAN in Detail in UAN if forgotten Password and Mobile Number Changed

The UAN is a 12-digit number allotted to each Employee Provident Fund member by the Employee Provident Fund  Organization(EPFO) which gives him control of his EPF account and minimizes the role of employer. UAN acts as an umbrella for the multiple Employee Provident Fund Numbers or Member Ids allotted to an individual by different employers. The idea is to link multiple Employee Provident Fund Number of a person to single Universal Account Number. Our article UAN or Universal Account Number and Registration of UAN discusses it in detail.

Steps to Change Mobile Number in UAN  in Detail with images is given below.

Go to EPFO website at UAN: Home

Click on Forgot Password as shown in image below

UAN Forgot Password

UAN Forgot Password

Enter your  UAN number and Captcha (in the image below Captch is wines) as shown in the image below. Click on Verify

UAN to change password Verify Captcha

UAN to change password Verify Captcha

The mobile number mapped to your UAN will be shown. If you want to change the mobile Number you can click on No.

Change Mobile Number in UAN online

UAN Change Mobile number

You will see the screen asking for your Name, Date of Birth, Gender, KYC Type, and Document Number. Enter your details. Click on Verify near the Document number.

Change Mobile Number in UAN online Enter details

UAN change mobile number Enter KYC details

Enter your new mobile number. Click on Get Authorized Pin. The pin will be sent to your new Mobile number.

UAN Change mobile Number to Change Password

UAN Change mobile Number to Change Password

If your Verification fails, as it did for us, then you might get following error message. Then contact your employer for the details that map to your UAN.

UAN Change mobile number Failed member Verification

UAN Failed member Verification

YouTube Video UAN Forgot Password and mobile number change

The YouTube video which shows how to change mobile number when you forget password is also given below,

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