How many cylinders did you consume say in a year, when did you book your cylinders, what is the amount you paid, what is the amount of subsidy you got? Answers to all these questions are provided to consumers through the Transparency portal of Oil company. This article talks about how can one get information about LPG Subsidy, number of cylinders through Transparency portal of Indane, HP Gas and Bharat Gas.
This functionality is no longer supported for whatever reason. We have raised it on Twitter.
Our complaint onTwitter about Transparency portal about LPG subsidy
What is Transparency portal?
The LPG transparency portals features quick search options to find one’s distributor,sort information based on consumer number and consumer name, get complete details of each customer with their consumer numbers, name, address, no. of cylinders supplied, dates of supply as well as the indicative subsidy amount for the cylinders supplied . These details are provided by OMCs also called as Oil Marketing Companies . There are 3 OMCs in India providing LPG – Indian Oil Corp. Ltd (IOC) providing LPG as Indane, Bharat Petroleum Corp. Ltd (BPCL) owns Bharat Gas and Hindustan Petroleum Corp. Ltd (HPCL) own HP Gas.
Sample of the information that is available on Transparency portal of Bharat Gas is given below. Other Companies information is similar. Information is per distributor and per consumer. Per distributor the information that one can access (Click on image to enlarge) is shown below.
LPG Transparency portal distributor Detail
Per consumer information that one can get is shown in image below
LPG Transparency portal consumer detail
Why was the Transparency portal set up?
The portals were set up with the recommendations of the task force on direct transfer of subsidies headed by UIDAI Chairman Nandan Nilekani. The rationale was to empower LPG users to get complete visibility of the LPG cylinder transactions to all citizens across the country the website which serves as public accountability system was introduced in Jun 2012.
The Oil Marketing Companies have been moving with times allowing consumers to book cylinders through websites, SMS and Phone. Transparency portal is another effort to use technology to increase transparency in LPG supply chain. One can access LPG distribution information, report discrepancies and register feedback on the discrepancies in supply. Transparency portal also allows to consumers to rate the services of their LPG distributor.
How to access the Transparency Portal?
Go to your LPG company website and click on Know your distributor or Get Distributor Data as shown in image below
LPG Know you distributor
Input information about the Distributor by either typing Distributor Name in Quick Search or Selecting State, District,Distributor (the Normal Search) as shown in image below. Please select the Financial Year (Current Financial Year is 2014-15) and make sure Consumer Type is Domestic. There is another option in Consumer Type called as Other Subsidized category.
LPG Search Distributor HP Gas
You will get details of the distributor. Click on Consumer Information in HP as shown in image below. (Click on image to Enlarge). In Indane click on Consumer Consumption, In Bharat Gas click on Consumer Consumption/Cash Transfer Details
LPG Distributor Information
On clicking Consumer Information you will get information about all the consumers served by the selected Gas agency. Information style is slightly different across the OMCs but information provided is the same. Name of Consumer, LPG Id, Address, Total No.Of Refill Delivered, No. of Subsidized refill, Subsidy Availed (Rs.), Aadhaar With Distributor , Aadhaar With Bank ,Bank A/C Seeded with Bank or LPG Distributor. In Indane, it’s orange in color while in HP it’s white with dark blue while in Bharat Gas it’s white with Blue.
You can search based on Consumer Name/Consumer Number (Indane provides more search options ex based on number of cylinders) as shown in image below. Click on image to enlarge. You can also sort data.
LPG search for consumer name, consumer number
You can place mouse pointer over green dots for Aadhaar No as shown in image below where moving mouse over Aadhar with distributor would show last 4 digits of Aadhaar and from when it is available. Note; this is not available in Indane (as on 25-Jan-2015)
LPG details for each consumer
Information for each consumer given by HP is shown in image below
LPG Consumer Information by HP
Consumer Information provided by Indane (Click on Image to enlarge)
LPG Usage of Indane conusmer
Prices of LPG cylinder
LPG was introduced to the country in 1955 and subsidies became part and parcel of the commodity in the late-70s, when the government took complete control over the provision of essential commodities such as fossil fuels derived from petroleum (MoPNG, 2013b). Until 1978, there were virtually no imports but subsequently, given the popularity gained by LPG, domestic capacity expansion (to manufacture) and imports began to rise. Currently, every household with an LPG connection in India, irrespective of it economic or social status, is entitled to 12 subsidised cylinders (of 14.2 kg each) per annum. Beyond 12 cylinders, LPG cylinders for domestic consumption are available at the unsubsidised price5 . In August 2014 as per prices in Delhi, the retail selling price (RSP) of a subsidised cylinder of 14.2 kg was INR 414, against the desired selling price (a reflection of cost of production/ procurement) of non-subsidised cylinder at INR 885 i.e the commodity is subsidised to the extent of 53 per cent. Though the overall government support towards controlling the RSP of subsidised LPG is termed as subsidy, there are multiple components to this subsidy. They include (inter alia) direct subsidy by government to oil marketing companies (OMC), the under-recoveries of OMCs including that which is passed onto upstream oil companies, freight subsidy etc
However the extent of subsidy associated with each cylinder varies with the fluctuations in international oil prices. The three fuel retailers , IOC, Hindustan Petroleum Corp and Bharat Petroleum Corp, revise jet fuel and non-subsidised LPG prices on the first of every month, based on the average international prices in the preceding month. Declining international oil prices have made imports cheaper, resulting in price reduction in Late 2014. The prices of LPG cylinder also varies from state to state due to difference in VAT prices.
Prices of LPG cylinder differ from state to state and prices can be found at Indane at indane.co.in/tarrifs_price.php or at www.petroldieselprice.com/petrol-diesel-fuel-price-state-wise-list
Links to Transparency Portal :
- HP
- Indane
- Bharat Gas
Related Posts:
- LPG Subsidy and Direct Benefit Transfer Scheme
- What is LPG Subsidy
- LPG Cylinders : Subsidy, Aadhar
Through a single click, consumers can now know their individual pattern of LPG usage, LPG booking status, LPG refill history or request for surrender of their connection, highest consumption consumers, subsidy availed etc. The information on the portal can also be sorted by consumer number, consumer name and by distributors’ name easily. Consumers can now even rate the performance of their distributors thus helping the oil companies to focus on areas of improvement and enhance consumer satisfaction. One can access LPG distribution information, report discrepancies and register their feedback on the anomalies in supply, if any. its easy to Log a complaint . These portals would truly empower the consumers and civil society to verify or seek information under one roof and bring about transparency in a government program where thousands of crores of subsidy is involve.
Sir
I am from west Bengal consumar I’d 602310 ,agency m/s sayar gas gramin vitrak, khasbalanda(13646500) I could not subsidy from 2016. I submitted all document again and again. But no way I found. Please help me
I did not get my subsidy for one year 2017 ,murch to 2018 till date.
I have been trying for getting it . But failed. My connection is HP
Consumar id 602310
hello,
Your article is very well written and informative.
I am a researcher and wanted to access the customer and subsidy data under each distributor as shown in the screeshots. The steps mentioned by you are not taking the distributors data as you did.
I would be really grateful if you guide me how to get the distributor wise customer and their subsidy data.
Yes this functionality is no longer available.
Thanks for pointing it out.
Sadly we don’t have any data.
We have raised it on Twitter which can check here.
Dear sir
My name is Dinesh hegde
I require one information.
I have bharat gas connection. In a particular month how many cylinders we can book and get it. suppose if i get one cylinder today can I get another one within 2 days after booking. or is there any time gap is there
Interesting question.
You can avail quota of 12 cylinders at anytime
You may be under an impression, created by your gas dealership, that you cannot apply for a cooking gas refill until 21 days have gone since delivery of last one.
Actually, staffers at most gas agencies refuse to register your demand within this period.
The Gas providers should provide a refill within 48 hours of booking subject to availability of cylinders at distributor’s godown. The refills were to be provided on first-come-first-served.
There was a proposal for consideration of the Cabinet suggesting that consumers should have the freedom to book a refill after 21 days within the overall cap of 12 subsidised cylinders in a year.
i have only one lpg conectione but when i go to my distibuter office
for check my subsidy status . my subsidy status show “multipule consumer on aadhar”
but i have only one lpg gas con.
consumer no. 422422 in hp gas
aadhar no. 609278175466
lpg id 2 1170 3077 0000 0384
if my aadhar seed with other conectione plzz deseed my aadhar
It seems you have multiple connections linked to same aadhaar.
Pls give me my subsidy amount
Sir I have not yet received the LPG subsidy amount since Aug 2016 till today for 6 lpg cylinders Bharatgas check Npci ctc tables. My details
Name JANARTHANAN M
Consumer No 40056
Mobile No 9944066010
Distributor agency Sri Lakshmi gas service Theni T. N
Bharatgas agency
Bank account Number 1360824703
Bank Central bank of India Theni branch
Bank IFSC CBIN280918
Aadhar no 920212953088
Please take action immediately to arrange for credit the 6 lpg cylinders subsidy amount in my account.
I will be thankful for your act kindness
W
Avidly awaiting for your help and kind reply.
Long live Bharatgas best services to the customers.
My Name is violet and im a house wife an id have small Baby girl and husband works for small company from mid 2015 am not reciving my subsuidy and they said that GIVE It up subsidy is activate but I HAVE NEVER DONE THAT we are middle class family we need subsidy please …Consumer no is CX1834755 Indane gas name Violet ..please provide subsidy
Many people accidently give up subsidy (pressing 0 while booking gas) without realizing.
One needs to go to their Gas provider, i.e the branch and apply for subsidy again.
You can also visit your respective area offices and submit written request letter in that “mention it we mistakenly press 0 then we lose our subsidy” and attach LPG GAS Form xerox copy and aadhar xerox copy.
it will get resolved in one month and your subsidy should be restored
You can also raise complaint online at National Consumer helpline and register his/her complaints accordingl
ROLE OF SERIAL NO OF CYCLINDER WHICH IS PRINTED ON CYCLINER PALTE
Aap kahen se hain? Apne area aur distributor ka naam batiye
plz sir mai ye janna chahti ki meri subsidy kevl 6 rs 9rs hi kyo aa rhi h ?
I have received subsidy of rs 88.91 on 08.08.2016 in my bank account, which I think is not full because in Kolkata subsidised amount is near 421 and amount paid by me is near 556, so please guide me on this.
papa ki subsidy h subsidy chahiye
my indan gas agency dealer should not give home dlevery at home in palera ma gayatri indan gas agency
Sir, Mere June 2016 ki sabisidy nahi mili he. Please bhijbane ki kirpa kare. Thanks.
kyu veju thik hua subsydy nehi aa ra he….
ku bheju
Sir aap portal par jakar check karen ya apne distributor se poochen ki subsidy kyon nahin aa rahi hain
mai yahi janana chata hu ki mera nam subsidy se hat gaya kya….. i dont want to give up subsidy
thank give it up subsidy amount
dear sir/madam
mein ye janna chahta hun ki mujhe 21/01/2015 me mere account me subsidy mili uska bad se subsidy nahi mili mene costomer care ko mail kiya aur dealar ko bhi bataya ki apna aap se subsidy ana band hogaee but koee samadhan nahi hua dealar ka ab kahna ha ki is bar mean april 2016 ki delivery ki subsidy account me ayegi , kia meri 14 month ki subsidy nahi milegi jiski mujhe zarurat ha
dhanyawad
M/S. RAJARAM GAS FROM KATRAJ NEAR DAIRY SERVICE PROVIDE to Customer Very Excellent for the financial year 2015-2016. Please be continue Thanks to MR. SHYAM.
Subsidy of two my cylinder not transfered in my account delivered on 04/02/2016 and 29/02/2016. I was told by customer care that my account is blocked.Then I got my problem solved in bank by my branch manager. I checked my account by depositing some money. It was o.k. but still the customer care cell is saying that my account is blocked nd will have to attach a new account. What should I do ? Please assist me
I have received the subsidy in my account for the cylinders booked but each month it is getting reduced by a certain amount,Is there a calculation formula for this.
1st month I received Rs.202.64
2nd month I received Rs.200
3rd month I received Rs.196
4th month I received Rs.173
5th month I received Rs.104
Please assist me in understanding the trend.
Thanks in advance.
One has to pay market rate and get subsidy later in the Bank account. And LPG prices are revised every month based, on the average international prices in the preceding month, by the three gas companies or fuel retailers ie Indian Oil Corporate( IOC), Hindustan Petroleum Corp(HP) and Bharat Petroleum Corp (Bharat Gas). So there is a confusion on what is the price that one has to pay when cylinder is delivered, how much subsidy will one get? Our article How much to pay for LPG cylinder , How much LPG subsidy I will get covers it in detail/
Jaiswal Hp Gas Service by Good Service
I have transfered my gas connection to Aman Gas Agency at Air Force Bagdogra, Siliguri in Dist Dajeeling on 26 Aug 15. My consumer No. is CX2 7814 913 .Ditributor Code is 140931. I bought two gas cylinders on 26 Aug 15 and I coud not get my subsidy money till date in my SB A/C No. 10074788591 in SBI Branch situated at Air Force campus , Air Force Bagdogra.Third cylinder I bought on 08 Dec 15 and received my subsidy amount. I request you to kindly release subsidy amount of two cylinders which I took first time.
get lost
I am Holding HP connection but my distributor says that I can buy only one cylinder In one month and every month I have to buy one. Cylinder. Please inform what is the exact patern of distribution
There is no pattern, it is dependent on customer’s usage. The limit of 1 cylinder per month was lifted in Jul 2014.
Ref:NDA scraps monthly limit of one subsidized cylinder per household
Sir/Madam
This is to inform you that the subsidy is not getting to me, Kindly transfer subsidy to my account no. 101510110002018
Bank of India, Mandur OR account no. 10664499135 State Bank of India, Goa University. (LPG Consumer No. 2235) Pilar Goa
an amount of Rs. 192.72 cash memo No. 483773
an amount of Rs. 197.69 cash memo No. 498038
an amount of Rs. 297.19 cash memo No. 470187
an amount of Rs. 206.65 cash memo No. 8345
an amount of Rs. 198.69 cash memo No. 19960
an amount of Rs. 196.20 cash mean No. 38742
an amount of Rs. 191.82 cash memo No. 57521
an amount of Rs. 171.82 cash memo No. 72047
an amount of Rs. 100.17 cash memo No. 103901
regards,
Yeshwant Naik
Sir you need to find if you have linked your bank account for LPG Subsidy. Please follow the steps mentioned in article to find if subsidy is being given else provide your LPG distributor name and company so that we can check and get back to you.
Now i have change the bank which i am getting subsidy.
can u pls suggest me how can again i change the bank details
I registered my Aadhaar for LPG Subsidy well before the transfers started. However, I am not getting the transfers in to my bank account.
My Aadhar Number – 9962 1926 7806
My Kotak Bank Saving Account No 8511450710
Dealership (IOC) Details through whom Registered-
Urvashi Enterprises(Indane Gas Distributor)Sushant Lok,Phase 1, Gurgaon(Haryana)
Telephone Number-0124-329081,0124-2570407,0124-3292081,0124-3293695
My Consumer No 34836, SV Serial No 013392-5/4/13,Card Serial No 34315
State Haryana, Place Gurgaon
Kotak Bank has confirmed that, I am registered for Aadhar, however, the dealer or IOC have delayed the subsidy remittance to my registered bank account(Mentioned above)
Can you please help.
Dear sir,
Sir,my 2 months subsidy has transfered to Zila Sahakari bank a/c.,Lakhimpur Kheri which is not mine. So we are requesting you to kindly reverse the entry in my right account . My actual pnb account no. (4195 0001 0000 1102) as per following details.
Consumer No.605
Distributor Name: PALIA GAS SERVICE
distributor codeno.571840,palia gas service,issue by bpcl.
Order Date:22.04.2015 and 21.5.2015
Order No.20157503 & 18646
delivery date:22.4.15 & 21.5.15
cash memo no.7570 & 9811
Month: April’15 & May’15
Subsidy amt. 233.68 & 228.68
wrong bank account transfer: Subsidy Transfered to Zila Sahakari Bank Ltd Lakhimpur Kheri, Account XXXXXXXXXXX2500 & Subsidy Transfered to Zila Sahakari Bank Ltd Lakhimpur Kheri, Account XXXXXXXXXXX2098.
Satish Kumar Garg,S/o.Murlidhar Satish Kumar Garg,Old Hospital Road, Mohalla Kishan ward 2nd, Palia Kalan Kheri
Best Regards
Satish Kumar Garg
I have not received delivery of SMS booking cylindder from last two times from our distributor Balramji gas service,Fatehgarh,Farrukhabad,U P. Booking mobile no.08726024365.My connection no. is 09587.
Name of the company; Indane.
I have never complaint previously. It is my first complaint.
Sir it does happen. Please either try again or call to book the cylinder or try internet booking.
I have not received delivery of SMS booking cylindder from last two times from our distributor Balramji gas service,Fatehgarh,Farrukhabad,U P. Booking mobile no.08726024365.My connection no. is 09587.
Name of the company; Indane.
How to surrender subsidy is not faciklitatetd. In Mumbai like cities one has to stand in long ques and at the mercy of Distributor to do that for which one has to take leave and go as done while filling the forms without which the cylinder was not issued. it will be nice if the subsidy can be surrendered on line. Kindly indicate the way how to do it.
Sir you can submit your subsidy online also.
Go to your LPG distributor website and click on link Give up Subsidy voluntarily.
For Bharat Gas link is Bharat Gas give up Subsidy
Hi There,
I am not getting the option to check the details of the number of cylinders purchased.
Please review it once again.
Sir can you please email your agency name, place, your gas agency and your consumer number to bemoneyaware@gmail.com.
We’ll try to find it and get back to you.
Hi Kirti,
Is there no way of checking it by my own on the website now?
Sir we were able to check details as described in the article.
Hi Kirti,
Yes, I found the details now.
Thank you.
Regards,
Vipul Chopra
How can apply on HP gas cylinder booking by online ? How can check my cylinder used status in year ?
How can apply on HP gas cylinder booking by online ? How can check my cylinder used status in year ?
Please register yourself for HP Gas at HP Gas Consumer Registration
Excellent work.Even for an educated consumer,it is very tough to find the procedures and the distributors harass the ignorant ones.I hope news papers carry a copy of your website so that normal people can also find and fight for their rights.We recently shifted to Indore and have experienced corruption at its best in an Indane gas agency called Satyam gas company.Some consumers do not complain as they are subjected to further harassment.Lots of bookings without the consumer being aware and when they come with queries,they are given excuses.Some consumers end paying up non subsidized rates,some have their accounts cancelled if booking is not done for 3 months etc.Hopefully your blog educates such people
Thanks Sahan Sir for kind words. As the name suggests we want to increase awareness about money related stuff that affects our life. We typically write on topics for which we need an answer.
Excellent work.Even for an educated consumer,it is very tough to find the procedures and the distributors harass the ignorant ones.I hope news papers carry a copy of your website so that normal people can also find and fight for their rights.We recently shifted to Indore and have experienced corruption at its best in an Indane gas agency called Satyam gas company.Some consumers do not complain as they are subjected to further harassment.Lots of bookings without the consumer being aware and when they come with queries,they are given excuses.Some consumers end paying up non subsidized rates,some have their accounts cancelled if booking is not done for 3 months etc.Hopefully your blog educates such people
Thanks Sahan Sir for kind words. As the name suggests we want to increase awareness about money related stuff that affects our life. We typically write on topics for which we need an answer.
I not receive subsidy in my bank account as per my entitlement of subsidized cylinders
Have you booked your cylinder after 1 Jan 2015. Did you try verifying your details on the distributor transparency portal?
I not receive subsidy in my bank account as per my entitlement of subsidized cylinders
Have you booked your cylinder after 1 Jan 2015. Did you try verifying your details on the distributor transparency portal?
Sir,
I have taken 1 one cylinder on 16/01/2015 from Marina Gas Agency, Papum Pare District, Arunachal Pradesh and my consumer No.222434 and Indane LPG ID No.37500000050903691 but till today my subsidy amount not credited to my bank account and my bank account No. is 11448129399 please taken appropriate action.
Hello Rekha
I checked your details(given below). It says no subsidy has been transferred though your bank account is linked to LPG. Have you paid Market rate for your cylinder? For cylinder on 18-feb-2015 how much did you pay?
2000089443 18.02.2015 3000088760 18.02.2015 18-02-2015 1 0.00 450 – – – – –
2000078320 16.01.2015 3000078726 16.01.2015 16-01-2015 1 0.00 450 – – – – –
2000064508 27.11.2014 3000064590 27.11.2014 27-11-2014 1 0.00 450 – – – – –
2000052508 16.10.2014 3000052598 16.10.2014 16-10-2014 1 0.00 450 – – – – –
2000046542 22.09.2014 3000046631 22.09.2014 22-09-2014 1 0.00 450 – – – – –
2000030651 23.07.2014 3000030737 23.07.2014 23-07-2014 1 0.00 450 – – – – –
2000011298 19.05.2014 3000011386 20.05.2014 20-05-2014 1 0.00 450 – – – – –
Sir,
I have taken 1 one cylinder on 16/01/2015 from Marina Gas Agency, Papum Pare District, Arunachal Pradesh and my consumer No.222434 and Indane LPG ID No.37500000050903691 but till today my subsidy amount not credited to my bank account and my bank account No. is 11448129399 please taken appropriate action.
Hello Rekha
I checked your details(given below). It says no subsidy has been transferred though your bank account is linked to LPG. Have you paid Market rate for your cylinder? For cylinder on 18-feb-2015 how much did you pay?
2000089443 18.02.2015 3000088760 18.02.2015 18-02-2015 1 0.00 450 – – – – –
2000078320 16.01.2015 3000078726 16.01.2015 16-01-2015 1 0.00 450 – – – – –
2000064508 27.11.2014 3000064590 27.11.2014 27-11-2014 1 0.00 450 – – – – –
2000052508 16.10.2014 3000052598 16.10.2014 16-10-2014 1 0.00 450 – – – – –
2000046542 22.09.2014 3000046631 22.09.2014 22-09-2014 1 0.00 450 – – – – –
2000030651 23.07.2014 3000030737 23.07.2014 23-07-2014 1 0.00 450 – – – – –
2000011298 19.05.2014 3000011386 20.05.2014 20-05-2014 1 0.00 450 – – – – –