How many cylinders did you consume say in a year, when did you book your cylinders, what is the amount you paid, what is the amount of subsidy you got? Answers to all these questions are provided to consumers through the Transparency portal of Oil company. This article talks about how can one get information about LPG Subsidy, number of cylinders through Transparency portal of Indane, HP Gas and Bharat Gas.
This functionality is no longer supported for whatever reason. We have raised it on Twitter.
What is Transparency portal?
The LPG transparency portals features quick search options to find one’s distributor,sort information based on consumer number and consumer name, get complete details of each customer with their consumer numbers, name, address, no. of cylinders supplied, dates of supply as well as the indicative subsidy amount for the cylinders supplied . These details are provided by OMCs also called as Oil Marketing Companies . There are 3 OMCs in India providing LPG – Indian Oil Corp. Ltd (IOC) providing LPG as Indane, Bharat Petroleum Corp. Ltd (BPCL) owns Bharat Gas and Hindustan Petroleum Corp. Ltd (HPCL) own HP Gas.
Sample of the information that is available on Transparency portal of Bharat Gas is given below. Other Companies information is similar. Information is per distributor and per consumer. Per distributor the information that one can access (Click on image to enlarge) is shown below.
Per consumer information that one can get is shown in image below
Why was the Transparency portal set up?
The portals were set up with the recommendations of the task force on direct transfer of subsidies headed by UIDAI Chairman Nandan Nilekani. The rationale was to empower LPG users to get complete visibility of the LPG cylinder transactions to all citizens across the country the website which serves as public accountability system was introduced in Jun 2012.
The Oil Marketing Companies have been moving with times allowing consumers to book cylinders through websites, SMS and Phone. Transparency portal is another effort to use technology to increase transparency in LPG supply chain. One can access LPG distribution information, report discrepancies and register feedback on the discrepancies in supply. Transparency portal also allows to consumers to rate the services of their LPG distributor.
How to access the Transparency Portal?
Go to your LPG company website and click on Know your distributor or Get Distributor Data as shown in image below
Input information about the Distributor by either typing Distributor Name in Quick Search or Selecting State, District,Distributor (the Normal Search) as shown in image below. Please select the Financial Year (Current Financial Year is 2014-15) and make sure Consumer Type is Domestic. There is another option in Consumer Type called as Other Subsidized category.
You will get details of the distributor. Click on Consumer Information in HP as shown in image below. (Click on image to Enlarge). In Indane click on Consumer Consumption, In Bharat Gas click on Consumer Consumption/Cash Transfer Details
On clicking Consumer Information you will get information about all the consumers served by the selected Gas agency. Information style is slightly different across the OMCs but information provided is the same. Name of Consumer, LPG Id, Address, Total No.Of Refill Delivered, No. of Subsidized refill, Subsidy Availed (Rs.), Aadhaar With Distributor , Aadhaar With Bank ,Bank A/C Seeded with Bank or LPG Distributor. In Indane, it’s orange in color while in HP it’s white with dark blue while in Bharat Gas it’s white with Blue.
You can search based on Consumer Name/Consumer Number (Indane provides more search options ex based on number of cylinders) as shown in image below. Click on image to enlarge. You can also sort data.
You can place mouse pointer over green dots for Aadhaar No as shown in image below where moving mouse over Aadhar with distributor would show last 4 digits of Aadhaar and from when it is available. Note; this is not available in Indane (as on 25-Jan-2015)
Information for each consumer given by HP is shown in image below
Consumer Information provided by Indane (Click on Image to enlarge)
Prices of LPG cylinder
LPG was introduced to the country in 1955 and subsidies became part and parcel of the commodity in the late-70s, when the government took complete control over the provision of essential commodities such as fossil fuels derived from petroleum (MoPNG, 2013b). Until 1978, there were virtually no imports but subsequently, given the popularity gained by LPG, domestic capacity expansion (to manufacture) and imports began to rise. Currently, every household with an LPG connection in India, irrespective of it economic or social status, is entitled to 12 subsidised cylinders (of 14.2 kg each) per annum. Beyond 12 cylinders, LPG cylinders for domestic consumption are available at the unsubsidised price5 . In August 2014 as per prices in Delhi, the retail selling price (RSP) of a subsidised cylinder of 14.2 kg was INR 414, against the desired selling price (a reflection of cost of production/ procurement) of non-subsidised cylinder at INR 885 i.e the commodity is subsidised to the extent of 53 per cent. Though the overall government support towards controlling the RSP of subsidised LPG is termed as subsidy, there are multiple components to this subsidy. They include (inter alia) direct subsidy by government to oil marketing companies (OMC), the under-recoveries of OMCs including that which is passed onto upstream oil companies, freight subsidy etc
However the extent of subsidy associated with each cylinder varies with the fluctuations in international oil prices. The three fuel retailers , IOC, Hindustan Petroleum Corp and Bharat Petroleum Corp, revise jet fuel and non-subsidised LPG prices on the first of every month, based on the average international prices in the preceding month. Declining international oil prices have made imports cheaper, resulting in price reduction in Late 2014. The prices of LPG cylinder also varies from state to state due to difference in VAT prices.
Prices of LPG cylinder differ from state to state and prices can be found at Indane at indane.co.in/tarrifs_price.php or at www.petroldieselprice.com/petrol-diesel-fuel-price-state-wise-list
Links to Transparency Portal :
- Bharat Gas
Through a single click, consumers can now know their individual pattern of LPG usage, LPG booking status, LPG refill history or request for surrender of their connection, highest consumption consumers, subsidy availed etc. The information on the portal can also be sorted by consumer number, consumer name and by distributors’ name easily. Consumers can now even rate the performance of their distributors thus helping the oil companies to focus on areas of improvement and enhance consumer satisfaction. One can access LPG distribution information, report discrepancies and register their feedback on the anomalies in supply, if any. its easy to Log a complaint . These portals would truly empower the consumers and civil society to verify or seek information under one roof and bring about transparency in a government program where thousands of crores of subsidy is involve.